Customer Support

Context Help

If you feel lost inside our Control Panel, the very first thing you should do is click the Help button, which is present on each page. A pop-up window will show up. It includes exhaustive information about all the actions that you can perform on that particular page. Each pop-up window appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide variety of tutorial video clips explaining how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the solution you need, examine our extensive FAQ section, which covers questions asked by real individuals and offers real solutions. We regulary "revamp" our Frequently Asked Questions section with new articles in an attempt to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions database either, you can get in touch with our excellent team of customer service technicians available 24-7 and ready to assist you with any problem. Each support ticket you submit will be replied to within 60 minutes (the average response time being just 20 minutes), so you will never have to wait a long time to get your question answered.